Privacy Policy

Last Updated: September 16, 2026

Marbella Prime Technical Services L.L.C. (“Marbella Prime”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, marbellaprimellc.com.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, when it may be shared, and the choices available to you.

By using our website or submitting your information through our contact or enquiry forms, you acknowledge the practices described in this Privacy Policy.

1. About Marbella Prime

Marbella Prime Technical Services L.L.C. provides renovation, interior design, fit-out and technical services in Dubai, UAE.

Our website allows visitors to learn about our services and contact us regarding project enquiries, quotations, consultations and related services.

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Information you provide directly

When you contact us, request a quotation or submit an enquiry, you may provide:

• Full name
• Company name
• Email address
• Telephone or mobile number
• Property or project location
• Type of service required
• Project requirements
• Budget information, where voluntarily provided
• Preferred contact method
• Information included in your message
• Photographs, drawings or documents you choose to send to us

Please do not submit unnecessary sensitive personal information through our website enquiry forms.

Information collected automatically

When you visit our website, certain technical information may be collected automatically, depending on the website technologies and analytics tools we use.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate location derived from technical information
• Date and time of access
• Website interaction information
• Other technical information necessary for website security and performance

3. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries.
• Contact you about a requested service.
• Prepare or discuss quotations.
• Understand your renovation or technical requirements.
• Arrange site visits or consultations.
• Provide requested services.
• Communicate about an existing project.
• Improve our website and services.
• Monitor website performance.
• Prevent fraud, abuse or security issues.
• Maintain website security.
• Keep appropriate business records.
• Comply with applicable legal and regulatory requirements.

We will use personal information only for legitimate and appropriate business purposes.

4. Enquiry and Contact Information

If you submit an enquiry through our website, email, telephone, WhatsApp or another communication channel, we may use the information you provide to respond to your request.

For example, if you request a villa renovation quotation, we may use your name, phone number, email address, project location and project requirements to contact you and discuss the requested work.

Submitting an enquiry does not automatically subscribe you to promotional marketing.

5. Phone and WhatsApp Communications

If you choose to contact Marbella Prime by telephone or WhatsApp, information provided during that communication may be used to respond to your enquiry and manage your project.

WhatsApp and telecommunications services are operated by independent third-party providers and may have their own privacy policies and terms.

You should review the relevant third-party privacy terms before using those services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files that may be stored on your device when you visit a website.

Depending on their purpose, cookies may help us:

• Keep the website functioning properly.
• Remember certain preferences.
• Understand how visitors use our website.
• Measure website performance.
• Improve website content and user experience.
• Support security and website functionality.

Some cookies may be placed by third-party services used on our website.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

Where legally required, we will seek the appropriate consent before using non-essential cookies or similar technologies.

7. Analytics and Website Performance

We may use website analytics or similar technologies to understand how visitors use our website and to improve our services and online experience.

Depending on the tools active on the website, this information may include pages viewed, traffic sources, device information, approximate location and interaction data.

Analytics information is generally used in an aggregated or statistical manner to understand website performance.

8. Marketing Communications

We may contact you about Marbella Prime services or related business information where permitted by applicable law.

Where consent is required, we will seek appropriate consent before sending marketing communications.

You can ask us to stop sending marketing communications at any time.

You may also contact us directly to request that your information not be used for direct marketing, subject to applicable legal requirements and legitimate business obligations.

9. Sharing Your Information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• Employees or authorised representatives who need the information to respond to your enquiry or provide services.
• Contractors, suppliers or professional service providers involved in your project, where necessary.
• Website hosting, security, analytics or technical service providers.
• Communication service providers.
• Government authorities, regulators or other parties where required by law.
• Professional advisers where reasonably necessary to protect our legal or business interests.

We only intend to share information where there is a legitimate business, contractual, legal or operational reason to do so.

10. Third-Party Services

Our website or communications may use third-party services, such as:

• Website hosting providers
• Website analytics services
• Contact form services
• Maps or location services
• Communication platforms
• Social media platforms
• Security services
• Advertising or marketing technologies, where applicable

These third parties may process certain information according to their own privacy policies and terms.

We recommend reviewing the privacy policies of any third-party service you choose to use.

11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, security or policies of websites that we do not operate.

When you leave our website, we recommend reviewing the privacy policy of the website you visit.

12. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, online communication method or electronic storage system can be guaranteed to be completely secure.

You should avoid sending confidential information through ordinary website forms or unsecured communications unless it is necessary for your enquiry.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes and meeting legal or regulatory obligations.

The retention period may vary depending on the nature of the information and our legal or business requirements.

When information is no longer required, we may securely delete or anonymise it where reasonably practicable.

14. Your Privacy Rights

Subject to applicable UAE law and other applicable regulations, you may have rights regarding your personal information.

Depending on the circumstances, you may be able to:

• Ask what personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Ask us to restrict certain uses of your information.
• Withdraw consent where processing is based on consent.
• Object to certain forms of processing where applicable.
• Request information about how your personal information is handled.

Some requests may be subject to legal, contractual or legitimate business limitations.

To exercise a privacy-related right, please contact us using the details below.

15. Children’s Privacy

Our website is intended for general business and service enquiries and is not directed specifically at children.

We do not knowingly request personal information from children for marketing purposes.

If you believe that a child has provided personal information to us unnecessarily, please contact us so that we can review the matter.

16. International Data Transfers

Some third-party technology or service providers we use may process information outside the United Arab Emirates.

Where personal information is transferred or processed internationally, we will take reasonable steps to ensure that the processing is handled in accordance with applicable legal requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We recommend reviewing this page periodically for the latest information.

18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

Marbella Prime Technical Services L.L.C.

Office: M-01-66, Commercial Bank of Dubai Building (M-01), Al Khabeesi, Deira, Dubai, UAE

Email: info@marbellaprimellc.com

Phone: +971 52 673 4732

Website: marbellaprimellc.com

Last Updated: September 16, 2026